Legal & Regulatory Information
Angelica Care Mid Sussex is the trading name of Winsor Care Group Ltd, a company registered in England and Wales. We provide domiciliary care and support services and are committed to delivering safe, effective, compassionate and person-centred care.
Regulation & Standards
Our regulated care services are provided in accordance with applicable health and social care legislation and the requirements of the Care Quality Commission (CQC). Our work is guided by relevant legislation and standards, including:
- Health and Social Care Act 2008 and associated regulations
- Care Act 2014
- Mental Capacity Act 2005
- Equality Act 2010
- Human Rights Act 1998
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Applicable safeguarding legislation and guidance
Data Protection
Winsor Care Group Ltd is committed to protecting personal information and complying with applicable UK data protection legislation. We take the privacy and confidentiality of our Customers, families and staff seriously. Please see our Privacy Notice and Cookie Policy for further information about how we handle personal information.
Safeguarding
We are committed to protecting the people we support from abuse, neglect, harm and exploitation. Our staff are expected to follow our safeguarding policies and procedures, and concerns are reported to the appropriate authorities where required.
Equality & Accessibility
We are committed to treating people with dignity, respect and fairness. We aim to make reasonable adjustments and meet the individual information and communication needs of the people who use our services.
Safer Recruitment
We follow safer recruitment practices appropriate to domiciliary care. This includes relevant identity, right-to-work, employment history, reference and Disclosure and Barring Service (DBS) checks where required.
Complaints & Feedback
We welcome feedback and take concerns and complaints seriously. Customers, families and representatives can raise concerns with us without fear that this will adversely affect the care or support they receive. Please see our Complaints Procedure or contact us for further information.
Important Information
Information provided on this website is for general information purposes and does not constitute medical, clinical or legal advice. Care services are based on individual needs and circumstances and are subject to an appropriate assessment before services commence.
Winsor Care Group Ltd t/a Angelica Care Mid Sussex
Company No: 12829970
ICO Registration No: ZA812201
Telephone: 01903 742658
Email: info@angelicacaremidsussex.com